Order Made With PayPal Stuck on "On Hold"

You can see your orders and the status of them on this page.

Sometimes an order may be set to On Hold for a long amount of time.

There are two main causes of this;

  • PayPal is holding the money while conducting a Payment Review. This can take up to 48 hours. More information is available on PayPal's website here.
  • PayPal has converted your order into an eCheck, which can take over a week to be processed. More information is available on PayPal's website here.

If you use the Contact Us link below, we can take a look at your order and provide more information regarding it. Please understand that we will not be able to expedite the payment process in either case, as we have no control over the funds prior to receiving them.

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