Contacting EHG About Performance Issues

For performance issues we'll need some information to be able to offer assistance.

When contacting us, please mention;

  • A brief description of the problem
  • Which Operating System you have
  • Which processor ("CPU") you have
  • Which video card ("GPU") you have
  • How much RAM your computer has

Additionally, we will need you to send us your graphics.ini file.

You can contact us directly by clicking here - or alternatively, you can post in the Technical Support section of our forum. When posting on our forum, please create a new thread.

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