Policies
Official Eleventh Hour Games policy on various topics.
- Upgrading Supporter Packs
- Identity Verification
- Gifting Supporter Packs
- Supporter Packs Cannot Be Split over Multiple Accounts
- Opting-Out of Physical Items
- Account Rename Requests
- Last Epoch Order Refunds and Replacements
- International Shipping Costs
- Inability to Access Last Epoch Account's E-Mail Address
- Reporting Inappropriate Chat Messages
- Updating Your Shipping Address
- Accepted Payment Methods