Policies
Official Eleventh Hour Games policy on various topics.
- Upgrading Supporter Packs
- Last Epoch Order Refunds and Replacements
- Account Rename Requests
- Identity Verification
- Gifting Supporter Packs
- Supporter Packs Cannot Be Split over Multiple Accounts
- Inability to Access Last Epoch Account's E-Mail Address
- Opting-Out of Physical Items
- Accepted Payment Methods
- Reporting Inappropriate Chat Messages
- International Shipping Costs
- Updating Your Shipping Address